Effective date: [August/01/2026]
Program: “The Sainz Group SMS Alerts” (the “Program”) operated by Sainz & Associates LLC, 6320 Hutchinson Road, Miami Lakes, FL 33014, USA.
Program Description
Real estate updates including: New listings, open houses, market updates, appointment confirmations, reminders, and service notifications.Optional marketing: promotions, featured properties, events, and tips. Consent for marketing is not a condition of purchase.
Message frequency varies by interaction; typical frequency: up to 4 msgs/month for marketing plus transactional as needed.
Opt‑In
You consent to receive SMS/MMS by:Submitting your number on our site/forms and checking the consent box,Texting a keyword to our number,Requesting SMS support from our team,Or otherwise providing written/electronic consent.
Service messages can be received without opting into marketing.
Opt‑Out
Reply STOP to cancel anytime.
You’ll receive one final message confirming opt‑out. No further messages unless you re‑opt in.
To rejoin, reply START or opt in again via any supported method.
Help
Reply HELP for assistance.
Support: [email protected] | +1 (786) 229‑2779 | Hours: Mon–Fri 9am–5pm ET.
Costs and Carriers
Message/data rates may apply.
Delivery may be limited by your carrier or device. Carriers are not liable for delayed or undelivered messages.
Eligibility & Scope
U.S. mobile subscribers, age 18+ (or age of majority) only.
Program intended for United States users.
Privacy
We collect your phone number, consent status, message content, and related metadata to operate the Program and provide support.
We do not sell your phone number. We may share data with service providers who process messages for us under confidentiality and security obligations.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Number Changes
If you change or deactivate your mobile number, please notify us or update your account to prevent messages to the wrong person.
Message Types
SMS and MMS. If MMS isn’t supported by your carrier/device, we may send SMS alternatives.
Changes
We may modify or suspend the Program or these Terms at any time. Updates will be posted at [https://go.thesainzgrouprealestate.com/tc-page]. Continued participation means you accept the updated Terms.
Dispute Resolution & Governing Law
Governed by Florida law. Venue: state or federal courts in Miami‑Dade County, Florida, unless otherwise stated in our Website Terms.
Contact
Legal Entity: Sainz & Associates LLC
Principal/Mailing Address: 6320 Hutchinson Road, Miami Lakes, FL 33014
Registered Agent: Denise Sainz, 6320 Hutchinson Road, Miami Lakes, FL 33014
Program Support: [email protected] | +1 (786) 229‑2779
Website: https://thesainzgrouprealestate.com/